Do I qualify for free help?

No income test is required. Our services are free for seniors and members of underserved communities in the Memphis area, regardless of age or income. We are a 501(c)(3) nonprofit funded entirely by donations.

We serve underserved community members of all ages in the Memphis area. If you are unsure whether you qualify, please call us at (901) 573-9007 — we are always happy to talk through your situation.

You do not need to own a device to speak with us. We can advise you on what device might suit your needs and help you get started once you have one. Some community partners we work with may also have loaner or low-cost device programs.

Absolutely. Family members, caregivers, and friends are welcome to book a visit on behalf of a qualifying senior. Just let us know during booking and we will tailor the session accordingly.

We bring our sessions to community venues — senior centers, libraries, and other gathering spaces in the Memphis area. A friendly, background-checked specialist leads small group sessions and workshops at a location near you.

Most sessions run 60 to 90 minutes. We never rush. If we need more time to make sure you feel confident, we schedule a follow-up at no extra cost.

Yes. We do our best to match you with the same specialist for continuity. Just mention your preference when booking and we will note it on your account.

We serve the greater Memphis metropolitan area, including Shelby County and surrounding communities. If you are unsure whether we reach your neighborhood, call us at (901) 573-9007 and we will confirm.

We help with smartphones (iPhone and Android), tablets, laptop and desktop computers, smart TVs and streaming devices, video calling apps like FaceTime and Zoom, email, and basic internet navigation. If your question is not on that list, ask us — we likely cover it.

Yes — new device setup is one of our most common requests. We will get it configured, transfer your contacts and photos if needed, and walk you through the basics so you feel comfortable right away.

We are a teaching and support service, not a repair shop. We cannot fix cracked screens or hardware faults. However, we can help you understand your options and, if needed, point you toward a trusted local repair resource.